Media Release, 29th Feb 2016
You have been in the RFID, Barcode & warehouse management system business for many years, what are the changes that you see in the market demand for these products in your region today?
Being at the forefront of innovations in custom-engineered sensors, switches and controls, and productivity solutions built around high performance data collection hardware for more than 40 years, Honeywell Sensing and Productivity Solutions prides itself on delivering best practice technologies to businesses across the Asia Pacific region.
During this time we have witnessed constant change in the many industries we support. One recent trend we have seen is commercial-grade devices and smartphones being tested for use in the warehouse. Honeywell is ensuring that its partners and customers understand that these devices are not fit for purpose as they do not feature the ruggedness required for use on the warehouse floor.
However in less harsh working environments, such as retail stores, we are embracing the expanding BYOD trend with solutions that provide customers more choice and flexibility. This includes our Captuvo products, which extends iOS devices.
There is also an increasing emphasis on improving worker productivity and accuracy. This is leading to growing interest in hands-free technologies, such as Honeywell’s voice technology, which offers increased productivity and accuracy, as well as better safety for warehouse workers. Voice also comes with the added benefit of allowing workers to be trained and productive on the warehouse floor sooner than other technologies.
Could you please describe the main features of Honeywell products?
Honeywell Sensing and Productivity Solutions designs and manufactures the leading data collection and information management solutions for application at the edge of the enterprise, including:
- Distribution centres (DCs)
- Direct store delivery (DSD)
- Field service
- Transportation and logistics (T&L)
Honeywell’s solutions are designed to empower workers by being easy to learn and use, as well as intuitive. In 2015 Honeywell launched major technology advancements to the Asia Pacific region including the Dolphin 75E and CT50 mobile computers, which offer enhanced operating system flexibility. Honeywell also released its new Operational Acuity software, which arms businesses with the workflow and vehicle performance information and reporting data needed to improve processes and worker performance.
Other products Honeywell will be launching in 2016 include the expansion of Honeywell voice technology into new workflows and a firmware which offers businesses the flexibility to upgrade to Honeywell label printers with ease.
What is the USP of your company products? In other words what differentiates your company from competitors?
Honeywell worksclosely with our partners and customers to analyse and transform fundamental business processes across a number of industries such as aerospace & defense, industrial, healthcare, transport & logistics, retails and warehouse. As a result, Honeywell’s partners and their customers have access to a rapidly expanding range of solutions that help solve business challenges.A major focus is enabling customers to reduce their operating costs and to improve worker productivity.
Honeywell’s acquisitions of Intermec and Datamax-O’Neil highlightsour ambition for continuous investments that strengthen the depth of our technology solutions and portfolio. Today, Honeywell offers the most comprehensive range of products in the industry, with over 50,200 products,includingcontrols, global tracking, printers, scanners, mobility, RFID,Voice solutions, sensors, software and electromechanical.
Which all regions does your company cater to at the moment and where all you aim to further expand your business?
Honeywell operates throughout the world, enabling us to better understand the challenges that our customers face and to provide even better solutions. Today, approximately 55 per cent of revenues are generated outside of the U.S, making Honeywell a truly global enterprise. Honeywell has a presence in the Americas, China, India, Asia Pacific and Europe, the Middle East and Africa, with 6,000 staff in Asia Pacific alone.
We invest in the latest technology advancements with access to over 23,000 Honeywell engineers and concept and testing labs worldwide to deliver solutions that both large and small customers need to keep up with the pace and competitiveness in today’s market, and well into the future.
In high growth regions across Asia, including China and India, we are seeing increasing interest and investments in automation, technology and process improvements. This has led to an increased focus from Honeywell on working with these regions to deliver technology and services that best serve the local region.
Where do you think does the current ASEAN logistics market stand with regards to implementing latest technologies in their warehouse operations?
Logistics managers across Asia are facing more unpredictability than ever before – the industry is rapidly changing, global markets are coming closer together and distribution models are changing, while technology is advancing quicker than many operations can keep up with.
Customers now demand that they can track their delivery at any point along the supply chain. Basic barcodes are often not enough, whereas other technologies such as smart printers can produce labels that contain detailed information and can be read by 1D and 2D scanners. RFID tags also supplement barcode information. Customers are also starting to go beyond expectations of delivery within 24 hours. It is conceivable that in the future DCs will have to work with logistics providers to offer consumers a choice of delivery times in specific, one-hour windows and guarantee they can meet these times.
As a result, Asian Logistics managers, like their global counterparts, are facing increasing pressures to establish modern facilities, fleets and increase profits. In response, they need to turn to new processes and technologies that can play a key role in enhancing productivity.
Recent and growing technology trends that have proven to increase efficiency and productivity in logistics include enterprise mobile computers, voice technology, RFID product tracking technology and vehicle performance solutions.
Asian logistics businesses that don’t look towards the future and embrace new technologies that best support their processes could find that their business lags behind the rest and struggles to build customer trust and loyalty.
How important is the Warehousing sector as a customer base?
The warehouse and supply chain sector has been a significant market for Honeywell for many years now in areas including data capture, printing, software/analytics and voice solutions. We have a long history of delivering technologies and solutions that improve warehouse operations.
We address customers’ IT infrastructure and business workflow process needs from an early prototype stage to post deployment analysis.Honeywell’s innovative, voice-enabled and purpose-built products, as well as our solution-expertise help warehouse operators reduce total operating cost. Our deep understanding of the DC environment – including worker-issues and processes – supports the introduction of solutions that help streamline operations and track critical processes in industrial and consumer goods.
How do you think events like Asia Warehousing Show will help industry professionals get together and understand market needs?
Together with our partners, Honeywell exhibits innovative products and solutions at key industry events and tradeshows, such as the Asia Warehousing Show, across the Asia Pacific region.
These events are a unique opportunity for Honeywell, partners and customers to network and to interact with new technologies and systems that may be of interest.